Don’t be afraid to follow people up, even if there may be no clinical reason to do so.

Patients often like to come back for ‘check ups’ and it keeps you front of mind with them.

You may or may not charge for these appointments, but either way, you should give people the option to keep coming back to see you if they want.

Too many of us have the NHS mentality to discharge people as soon as possible, but this is because the NHS is trying to treat as many patients as efficiently as possible.

It doesn’t have to be this way in the private sector.  We don’t need efficiency, we can focus on service.

Don’t give patients in the private sector the same treatment that you give them in the NHS.

*Listen to the end for a bonus tip I almost forgot to add!😀*