Episodes

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222. THE CLUB – Contacting People More Often Is Less Spammy Than Contacting Them Less.

222. THE CLUB – Contacting People More Often Is Less Spammy Than Contacting Them Less.

Episode 222 · · 15:04

I think a lot of us are afraid of contacting patients outside the normal practice of GP letters and appointment reminders, but if you want to grow a successful practice, you have to ...

221. THE CLUB - New Year's Resolution Is All About Compromise.

221. THE CLUB - New Year's Resolution Is All About Compromise.

Episode 221 · · 14:26

I am all for making New Year's Resolutions, in fact, making resolutions throughout the year, but it is important to focus on 2 things. 1. Thing about ways you want to change your lif...

220. THE CLUB – [CHRISTMAS MESSAGE] what do you wish for this Christmas?

220. THE CLUB – [CHRISTMAS MESSAGE] what do you wish for this Christmas?

Episode 220 · · 14:58

We are often too busy to think about what we want and so our lives can take directions that we might not necessarily have planned or foreseen.Take time to think about the life you wa...

219. THE CLUB – How Do People Find You?  Make Yourself Appealing.

219. THE CLUB – How Do People Find You? Make Yourself Appealing.

Episode 219 · · 10:19

Try searching for the things that you do and see what comes up in a search.  Look at things from a patient’s point of view and see how appealing your web presence is.Spending money o...

218. THE CLUB – No Awards For Being Busy.

218. THE CLUB – No Awards For Being Busy.

Episode 218 · · 06:11

I did something that resulted in a lot of enquiries the other day and the staff thought that ‘I had been busy’.…but I am always ‘busy’, it is just somethings are more productive than...

217. THE CLUB – Different But The Same – A Lesson From The German Market.

217. THE CLUB – Different But The Same – A Lesson From The German Market.

Episode 217 · · 09:06

Focus on your good thing even if other people do the same thing.Strive to separate yourself from your colleagues and competitors by telling people how and why you do a specific thing...

216. THE CLUB – Different but better.

216. THE CLUB – Different but better.

Episode 216 · · 07:44

We are all doing the same stuff, so you are probably doing the same thing as everyone else, but look for an angle to make it a bit different, because you can’t be wildly different.

215. THE CLUB – Help Your Patients To Ask The Right Questions.

215. THE CLUB – Help Your Patients To Ask The Right Questions.

Episode 215 · · 08:22

Patients don’t know what questions to ask, so they end up asking ‘how much is….?’.This is an easy question to ask and it is easy for them to compare providers based on it, but it may...

214. THE CLUB – Look Before You Leap.

214. THE CLUB – Look Before You Leap.

Episode 214 · · 06:50

Don’t take any opportunity that arises.  Think about the outcome and is it something that you really want or just something that happened to come along.Don’t be tempted to join a cou...

213. THE CLUB – Just Because You Can, Doesn’t Mean You Should.

213. THE CLUB – Just Because You Can, Doesn’t Mean You Should.

Episode 213 · · 05:13

There are plenty of people who will tell you what to do in order to achieve a certain result, like growing your social media following.…but just because you can do it, doesn’t mean t...

212. THE CLUB – Depth, Not Width With Social Media Following.

212. THE CLUB – Depth, Not Width With Social Media Following.

Episode 212 · · 08:26

I think it is important to have a social media presence but I also think you should not feel like it is your master.Do not worry about how many followers or subscribers that you have...

211. THE CLUB – People Don’t Pay For The Process, They Pay For The Outcome.

211. THE CLUB – People Don’t Pay For The Process, They Pay For The Outcome.

Episode 211 · · 08:20

No one wants an operation, they want a result.  They don’t care how long it takes or how much or how little you need to do during the procedure.Longer is not necessarily better and y...

210. THE CLUB – It’s Not Difficult, So Why Don’t We Do It?

210. THE CLUB – It’s Not Difficult, So Why Don’t We Do It?

Episode 210 · · 09:25

If you want to stand out in your practice, you need to thing of reasons why patients should come and see you.  It doesn’t necessarily have to be anything ground breaking, just simple...

209. THE CLUB - The Only Thing That Matters Is Your Interaction With The Patient.

209. THE CLUB - The Only Thing That Matters Is Your Interaction With The Patient.

Episode 209 · · 06:53

Having been on the other side of things and seen things through the patient's eyes, I realise how important it is that you feel looked after.We didn't really know what the outcome sh...

208. THE CLUB – Don’t Pay For Advertising

208. THE CLUB – Don’t Pay For Advertising

Episode 208 · · 05:18

Having spoken last week about what we need to talk about when advertising your practice, today the message is that you don't need to pay for advertising.That is not to say that you d...

207. THE CLUB – If You Are Going To Advertise, Don’t Advertise What You Do.

207. THE CLUB – If You Are Going To Advertise, Don’t Advertise What You Do.

Episode 207 · · 07:35

If you are going to advertise (and whether you think you are or not, you are advertising in some way already), don’t just tell people what you do, they already know that.You should n...

206. THE CLUB – You could be following up more.

206. THE CLUB – You could be following up more.

Episode 206 · · 15:33

No matter who you are, I have no doubt that you could be following up with your patients more.Most of us are so worried about being seen as 'spamming' patients, that we don't follow ...

205. THE CLUB – One CTA To Rule Them All.

205. THE CLUB – One CTA To Rule Them All.

Episode 205 · · 07:43

It is good to have a lot of things to offer patients who are visiting your website or social media·         They can phone you·         Email you·         Whatsapp you·         Reque...

204. THE CLUB - How To Get On The Podium At The Olympics.

204. THE CLUB - How To Get On The Podium At The Olympics.

Episode 204 · · 07:58

Once you have qualified at a national level, you need to start thinking about how you can compete with others who are also trying to be the best in their field.If you want to have a ...

203. THE CLUB – How To Qualify For The Olympics (in Private Practice).

203. THE CLUB – How To Qualify For The Olympics (in Private Practice).

Episode 203 · · 13:00

How To Qualify For The Olympics (in Private Practice)If you want to separate yourself from everyone else who is just going through the motions and not trying to excel in their field,...

202. THE CLUB – Who are you voting for?

202. THE CLUB – Who are you voting for?

Episode 202 · · 08:24

Who are you voting for?Today is the election and we have to decide who to vote for.  All the parties are trying to convince us that they are the best but we will all individually hav...

201. THE CLUB – How To Advertise Your Private Practice For FREE!

201. THE CLUB – How To Advertise Your Private Practice For FREE!

Episode 201 · · 12:31

How To Advertise Your Private Practice For FREE!It is essential that you advertise your private practice, but if you think that you can’t afford it, think again.I’m not going to say ...

200. THE CLUB – Try To Discover The Things You Didn’t Know You Didn’t Know.

200. THE CLUB – Try To Discover The Things You Didn’t Know You Didn’t Know.

Episode 200 · · 10:16

Try To discover the things you didn’t know you didn’t know.It is too easy to be blind to what is happening with your private practice because, let’s face it, we have enough on our pl...

199. THE CLUB – Would You Buy Shares In The Company Of YOU?

199. THE CLUB – Would You Buy Shares In The Company Of YOU?

Episode 199 · · 06:36

Would You Buy Shares In The Company Of YOU?You buy shares in business that are growing and planning to increase their revenues and profits, not in static business with no strategic v...

198. THE CLUB - How To Compound Your Content.

198. THE CLUB - How To Compound Your Content.

Episode 198 · · 12:56

How To Compound Your Content.It is important to produce regular content if you can, but it is equally important to utilise that content effectively.That means, you need to make it co...

197. THE CLUB – Start An Online Shop.

197. THE CLUB – Start An Online Shop.

Episode 197 · · 11:09

Start An Online ShopI think a lot of us are missing a trick in what a business person would call ‘upselling’.I know that as a doctor, we don’t think of what we do as ‘selling’ and th...

196. THE CLUB - Learn A Lesson From Autoglass.

196. THE CLUB - Learn A Lesson From Autoglass.

Episode 196 · · 08:12

Learn A Lesson From Autoglass.Much as we like to think that we offer a bespoke service and we need to talk to and examine patients before coming up with a diagnosis, if you think abo...

195. THE CLUB - Don't Do Facebook Ads

195. THE CLUB - Don't Do Facebook Ads

Episode 195 · · 09:33

Don't Do Facebook AdsYou may have seen a lot of people telling you how effective Facebook marketing can be. ...I have seen these people too.But I am here to say that we, as doctors, ...

194. THE CLUB - You Are Not Doing Anyone Any Favours By Not Talking About Price.

194. THE CLUB - You Are Not Doing Anyone Any Favours By Not Talking About Price.

Episode 194 · · 14:18

You Are Not Doing Anyone Any Favours By Not Talking About Price. You must accept that patients will have to pay for our services if they are seeking private care (self pay). If we ar...

193. THE CLUB - Be Productive, Not Busy.

193. THE CLUB - Be Productive, Not Busy.

Episode 193 · · 09:14

Be Productive, Not Busy.I think it may be a doctor thing that we are very proud to announce how busy we are, but I feel that we are sometimes better at being busy than being producti...