Episode 143 · · 11:08
Are you the best doctor at doing what you do?You might be, but you might not be (and probably aren't)....but every patient that you have treated has decided that you were the best do...
Episode 142 · · 05:34
Good is not good enough, you have to be remarkable.Ask any of your colleagues what sort of service they give and they will all say that they are ‘good’. No one will admit to being av...
Episode 141 · · 10:45
Use Live Chat. It is an extension of answering the phone. If you don't have a live chat feature on your website, I suggest that you get one. They can have automated responses b...
Episode 140 · · 09:55
Think about what the patient sees - don't spend all of your time polishing your website! It is getting more difficult to get people's attention in this world and patients will onl...
Episode 139 · · 13:31
If you don't tell people, they won't know. When I talk to doctors, I always ask why patients should choose them. I know it is a difficult question and everyone find it hard t...
Episode 138 · · 12:12
What Is It All For? Don't lose sight of the reason you are doing what you are doing. - You are not trying to build a social media empire - You are not trying to educate the...
Episode 137 · · 10:55
There is more to a successful song than the lyrics. It must be frustrating if you are a songwriter and you feel that you write great songs, but they don't get anywhere. Even if...
Episode 136 · · 08:00
MERRY CHRISTMAS! The True Measure Of Time Is Change. Don't let things cruise on, you have to make changes as that is what is important in life.
Episode 135 · · 14:04
135. THE CLUB - You have to produce Art = your interpretation of things. I believe we should all be spending our lives producing art, whether that is painting a picture or making ...
Episode 134 · · 07:55
Education builds authority. The main focus of our efforts after someone enquiries is POSITIONING. We need to let them know that we are an expert and we are best placed to treat...
Episode 133 · · 11:12
Support the NHS. We are brought up to feel guilty about private practice as if we are being unfaithful to our NHS practice by spending time on it. We have to realise that the N...
Episode 132 · · 10:02
Stop looking for excuses. If you want to change, accept there will be some bad with the good. If you are not happy where you are and you want something different, there will in...
Episode 131 · · 10:09
We live in memories or inspiration - choose inspiration. We cannot get away from thinking about things and we tend to focus on negativity and worry. Given that we have to think...
Episode 130 · · 12:25
You have to get in front of people - it is a numbers game. It is common for doctors to sit back and complain as to why they haven't got more patients in their private clinic. I...
Episode 129 · · 12:25
Be Consistent With Your Messaging - give more value and charge more for it. I think a lot of us have a hang up with earning money and do not feel that we should earn large sums. ...
Episode 128 · · 08:20
Own your part of the internet. Focus on creating content in different areas - website, linkedin, facebook, instagram, tik tok, etc, so that when people google you, they see conten...
Episode 127 · · 07:07
Working on the back office is as important as your clinical work. You have to find time to look at the systems and processes in your private practice in the same way that you have...
Episode 126 · · 11:52
COMMUNITY - our shining north star where all our efforts should be leading. If you could boil down the problem for all of us trying to grow our private practice, it can be distill...
Episode 125 · · 13:53
Don't be afraid to repeat yourself, in fact, YOU HAVE TO REPEAT YOURSELF. If you want to get your message across, then you need to say it time and time again. It is important t...
Episode 124 · · 11:19
A good doctor is like a good bar of soap - it may be more expensive but it is worth it in the long run. There are lots of products that are more expensive than the standard produc...
Episode 123 · · 11:23
Treating patients ethically is good business. I hear about some companies that don't seem interested in patients once they have taken their money and the excuse is that it is bec...
Episode 122 · · 12:05
Be Better Than Average. Most of us are vanilla and we charge the same as our colleagues, we look the same as our colleagues and don't try to distinguish ourselves at all. We th...
Episode 121 · · 06:00
This episode is from last week. [Van Life Episode] Money is exchange of value, look for ways to give value and you will make more money.
Episode 120 · · 10:15
Be Grateful - for a better life and a better business. Practising gratitude can help you to realise how luck you are and to focus on the positive things in your life. It is als...
Episode 119 · · 09:09
Focus on your service, don't worry about trying to get new patients. Building a better private practice is all about giving a better service to your patients so that they will wan...
Episode 118 · · 09:56
Your only asset is your database. An asset is something that puts money in your pocket without you having to be there and for most of us, the only asset that we have is our databa...
Episode 117 · · 08:50
Use Voice. We are all time poor and yet it is important to get content out there, so perhaps the easiest way is to use your voice. This means dictating blog posts/emails. Tal...
Episode 116 · · 08:18
Be Careful What You Wish For. It is important to spend some time thinking about what your goals are in life and then making plans to achieve those goals. Otherwise, you will ...
Episode 115 · · 12:12
Play The Game While You Have Got Control. It is very easy to breeze through life and look back and think 'what have I achieved'. The milestones are clear when we are training b...
Episode 114 · · 11:41
Do You Realise How Lucky We Are To Have A Level Playing Field? Medicine is a great field to be able to grow in to an authority figure will very little resources needed. We mu...
